Troubleshooting
Pilot paused itself
Read the reason, fix the cause and resume when ready.
What to do
- Read the action banner on Pilot before turning it back on.
- For connection or submission failures, check the affected casting card and restore access.
- For poor matching, review your profile, location, filters and threshold.
- Use the available resume action after fixing the cause. If it repeats, contact support with the banner text.
Good to know
Repeated failed attempts or a very low match rate can trigger a pause. Some problems affect a single platform rather than your whole account.
Resuming cannot fix an expired membership or unsuitable profile settings. Read the specific reason instead of assuming every pause has the same cause.